Frequently Asked Questions

  1. How and when do I get the course certificate? Once you've completed 100% of the course, you'll be able to click on the trophy in your dashboard, that'll take you straight to your certificate. Click here for a tutorial.

  2. How long do I have access to this course? Forever! Isn't that great! You'll also get full access to all updates and additionally added content without any additional cost!

  3. What is Premium Support and how do I use it? Premium Support is our guarantee that any questions you may have will be answered within 24 hours. Simply write your question in the Q&A section.

  4. What is the WordPress customisations you're talking about? This course is a part of a bigger course called WordPress Masterclass. You'll find more information about it in the Bonus Section but it's not needed to understand the SEO course or content.

  5. How many questions can I ask in the Q&A? You can ask an unlimited amount of questions! We're very proud of this feature and work hard to make sure you get all the support you need to succeed.

  6. Can I watch this course offline? Yes, by downloading and using the Udemy app. To prevent piracy, you're not able to download the course straight to the computer. You can however connect your phone to a TV or PC and watch it on a bigger screen :).

  7. Help! I'm having issues playing the videos. It'll likely have to do with your internet connection or browser. If you try a different browser and/or internet connection and it still doesn't work, troubleshoot and contact the Udemy Support here.

  8. How do I access the resources? If a lecture has downloadable materials added it'll be available as shown here.

  9. Can I have a refund? Of course! - as promised, you can request a refund here directly through Udemy for up towards 30 days after having purchased the course.

                                                                                       


See you in the course!

Love

Robin & Jesper